TECHNICAL
COMMUNICATION SOLUTIONS
DOCUMENT MANAGEMENT
A major truck manufacturer requested a new XML-based
Document Management System (DMS) and a new E-Document
reader to replace their existing SGML-based third-party
software applications.
The primary concern was that the existing system
was too disorganized and labor-intensive, and
required complete reloads of electronic publications
to maintain their extranet and Internet sites.
The client needed the new system to support the
existing Heavy Truck Dealership Service Information
System in a more efficient manner, as well as
replace the proprietary E-Book formats with an
open-standard format.
A further consideration was user connectivity.
The SGML-based DMS application was a Client-Server
system, which limited usage to in-house users.
The new XML-based DMS is an extranet system, which
allows access to the DMS thru the Internet. This
allowed users in Michigan and Pennsylvania to
share a centralized DMS.
Basic Functions
• File archiving and versioning control
• Dynamic publication assembly, versioning,
and production
• Publishing for Paper, Extranet, and CD.
• Easy maintenance of search attributes
for intelligent, drill-down navigation
• Enhanced search Abilities for files and
for publications
Enhanced Features
• XML-based documents
• Open Standards for published materials
• Internet access for the Document Management
System
• New audit reporting to ensure data integrity
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